How do I contact monese by phone?

How do I contact monese by phone?

How do I contact monese by phone?

Just forward the email to [email protected] to check with us. We may also need to give you a call. If we do, it’ll usually be from our UK number (+ 001) but it could also be from any one of our local numbers.

How do you chat on monese?

Did you know you can talk to us straight from your app? Just tap on the top left-hand icon in your app then ‘Get help’. If you can’t find the answer you’re looking for, it’s easy to start an in-app chat with us.

Can I trust Monese?

Monese customer reviews Monese has a Trustpilot rating of Excellent with 3.5 out of 5.0 stars from over 20,000 reviews. 68% of reviewers rate it as ‘Excellent’ citing excellent customer service and claiming it is easy to transfer money between accounts. 17% of reviewers rate Monese as ‘Bad’.

Why is Monese not working?

Check if the problem is the Monese mobile app As such, some issues may come from the app itself: Your mobile phone doesn’t have the latest version of the app installed. Your phone is not connected to the Internet. You have a faulty Monese app Installation.

Is Monese protected?

Security. As Monese is not a bank but an e-money firm, it is covered by the Financial Services Compensation Scheme (FSCS), which guarantees customer deposits up to £85,000.

What happens if Monese goes bust?

What Happens If Monese Goes Bust? Monese is not FSCS protected meaning if they were to go bust your funds will not be recompensated.

Why is my monese account blocked?

unauthorised use of your Monese account or card. the use of your Monese account or card in a negligent or fraudulent manner, or other unlawful purposes. inaccurate information provided by you during the application process.

Is monese FCA regulated?

Monese accounts are e-money accounts, and they’re provided by our long-term partner PrePay Solutions (PPS), who is authorised and regulated by the FCA and the National Bank of Belgium (NBB) to issue e-money and provide payment services. … At Monese, your money is protected through a process known as “safeguarding”.

https://www.youtube.com/watch?v=vwZrnFomJYY

Where is Monese based?

London, United Kingdom
Monese

Type Private
Headquarters London, United Kingdom
Area served European Economic Area
Key people Norris Koppel, founder & CEO
Products Current accounts, remittance, debit cards

5 autres lignes

How secure is Monese?

As explained above, your Monese account is protected through the safeguarding process. FSCS protection is limited to £85,000 per individual customer per covered firm, but there’s no upper limit per customer or account for safeguarding. This means that all the money within your Monese account is protected.

How do I contact Monese customer service?

  • Monese Customer Service Customer service is available by e-mail and telephone. However, customer service by telephone is only available in English and only until 5 p.m. British time. We sent an e-mail to the support department during the account opening process and inquired about the typical duration of the application process.

Does gethuman work with Monese's customer support?

  • GetHuman does not work directly with Monese‘s customer support operations. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. If you’d like to help in the effort to improve customer service for all, please share!

How do I open a partner account with Monese?

  • Such partner account can only be opened by Monese customers, so in order to open the Joint Account, both participants must already have a Personal Monese account. Customer service is available by e-mail and telephone. However, customer service by telephone is only available in English and only until 5 p.m. British time.

Does Monese offer live chat?

  • Unfortunately, Monese does not offer live chat as a channel for customer service at this time. My name is Denis Denev more than three weeks ago my account and card were blocked I wro… Hello my Name Is Denis Denev my bank card and account were blocked more than three week…

Laisser un commentaire